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SR
Shaun R

1 reviews | Active since Jan 2017

25 Sept 2023, 07:08

Bad network

The 5G network has been erratic for the past 3 days, with the network working in waves. This is not what I've been paying for. Please assist or explain what's going on.

0
Replies (10)
Rain
Rain's reply25 Sept 2023, 08:57
Official
Hi Shaun

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

Thank you.

 rain.
SR
Shaun R's update25 Sept 2023, 18:32
Reviewer Update
Done everything required, still nothing. Network experience is the worst ever
SR
Shaun R's update26 Sept 2023, 13:53
Reviewer Update
I’m still waiting, network just getting worse. No one has contacted me since yesterday to improve the situation. I’m paying for a service that I’m not receiving, it’s daylight *******.
SR
Shaun R's update27 Sept 2023, 07:01
Reviewer Update
I’m believable, 7 days with the worst internet available, was contacted once, was promised a call that never came, not sure why I’m still paying for a service I don’t receive.
SR
Shaun R's update28 Sept 2023, 12:02
Reviewer Update
8 days now, no internet
SR
Shaun R's update28 Sept 2023, 14:55
Reviewer Update
I think I'll be needing assistance
SR
Shaun R's update28 Sept 2023, 15:12
Reviewer Update
Can you please email the instructions I cannot see it on this format
SR
Shaun R's update29 Sept 2023, 08:34
Reviewer Update
Done as required, still no internet
SR
Shaun R's update02 Oct 2023, 06:47
Reviewer Update
I’ve cancelled my service with rain and my account is still debited, can I get an explanation?
SR
Shaun R's update05 Oct 2023, 09:50
Reviewer Update
I'm still waiting for a response to my last message, why was I charged last month if I've canceled? Why am I paying for something I'm not getting? This is honestly the worst service ever