IA
Ismail A

1 reviews | Active since Dec 2022

15 Dec 2022, 02:28

Bad network and internet connection

Hi My router has been acting up since the 04 December 2022, till today. When i switch it ON, the light for 4G does not switch ON. After trying to restart it and switching it off couple of times, the 4G light becomes ON, this last for 10 to 20 minutes and then it is OFF again. This is really frustrating as i am working from home. Please resolve this ASAP , i am not sure if this a router problem or this is your tower not connecting properly.

0
Replies (3)
Rain
Rain's reply15 Dec 2022, 08:26
Official

Hi Ismail 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
IA
Ismail A's update15 Dec 2022, 08:45
Reviewer Update
I am using a router and I changed to a smart phone and still experiencing the same issue
IA
Ismail A's update15 Dec 2022, 10:47
Reviewer Update
No 13 8th Straat Newlands, Randburg, 2092