FS
Faith S

1 reviews | Active since Dec 2018

14 Jan 2023, 22:24

Bad network

Since the 2nd week of December 2022 I've been experiencing bad network in Kgabalatsane. I would take the whole weekend without connection and it comes back on Monday then during the day and at night it goes off til the next day. I switched to 5g in January 2023 and it was worse, I'm now having a network loadshedding, it goes of every 6 hours for 2 hours and since we are now in stage 6 it goes off after every 4 hours for more than 4 hours, I'm frustrated because I'm working from home and I have to buy extra data to cover me during the day but I'll be expected to pay full amount at the end of the month.

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Replies (1)
Rain
Rain's reply15 Jan 2023, 08:04
Official

 Hi Faith 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain