LM
Lebogang M

1 reviews | Active since Jun 2022

12 Nov 2024, 18:07

bad network ....

Very very very bad service and network issues, especially with their rain 101 I pay for 30mbp yet i only get between 0 & 1mbp been making calls for a month now and still no solution, they also have empty promises they issue out tickets and promising that they will call you back and they dont even do that they keep on escalating the matters yet there is no solution we pay so much money for such a bad service their cousultants even make you to hold then hang up and don't even bother to call you back such a dissapointing network provider

0
Replies (1)
Rain
Rain's reply12 Nov 2024, 18:19
Official
Hi Lebogang,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into your connection speeds, and we'll be in contact soon.


Regards,
rain.