KO
Kobus O

1 reviews | Active since Sept 2013

27 May 2024, 19:35

Bad LATENCY and Speeds

Well. i am not going to pay my rain bill this month, I have a high latancy on streaming and gaming. i use to get around 190-200 ms ping on online games and now io get 350-600 ms ping on that. Rain Said it would be fixed, after they have done some work on it. STIL NOT FIXED!!!!!! I am don shouting and asking. But here goes one last try.... FIX MY INTERNET!!!!!!!!!!!

0
Replies (2)
Rain
Rain's reply27 May 2024, 19:48
Official
Hi Kobus

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
KO
Kobus O's update27 May 2024, 19:54
Reviewer Update
Well. Then Thats that. I am cancelling my Internet connection with Rain... your service is bad and that is no excuse to give me such a ****y reply. Rain really needs to take a step back and look after the customers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!