BAD ISP DONT USE THEM RATHER GET FIBRE

Good evening. I have been with Rain for about 2 years now and im going to be cancelling my sim card next month as im getting held on a string, customer service they should just remove those words on their website as there is no service period. the first 2 months on rain was awesome then it all went to ****, UOP was a night mare for as long as i have been there, and when i saw the 24/7 uncapped at speeds of up to 10MBit, i jumped at the chance to change my data package, what a mistake that was. I have never had to deal with unprofessionalism on this level ever, no other service provider has given me such a bad experience when it comes to reliability when using the Net im paying for something just shy of being useless. R479/m for speeds slower than a 64k dial up modem its a ****ing joke and a disgrace, and the joke of it all is i get the full 10mbit line speed only at a certain time in the morning like 3am, what the **** must i do with that. i have done everything from my side to improve my internet speed. bought a decent router for the card still no improvement, added elevation for my router by mounting it on my roof and still no improvement, thrown more money at it by buying a multi band high gain directional lte antenna that cost me about R3k and it improved my signal quality from 3 bars to 5 bars full signal an still having no ****ing effect on my line speed. I apologize for all the swearing but, I AM ****ING DONE WITH MONEY THIEVING ****S AND A ****TY ****ING SERVICE PROVIDER RESOLVE YOUR **** OR LOSE MORE CUSTOMERS THE CHOICE IS YOURS... i am keeping the card active for one more month and if there is no improvements what so ever it will be goodbye forever.