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Theo T
1 reviews | Active since Sept 2017
08 Feb 2021, 15:20
Bad ISP and worse customer service
Worst of them all, I have opened more than one or two tickets regarding the network speed and no one gets back to me and then an agent by the name of Mpho tells me that I should cancel and go to a better ISP. Yet she didn't even try to come up with solutions on the very slow internet speed and bad connection, I mean I've been inconveiced for like 2 or 3 months but yet she has the nerve to say to me to that I should go to another ISP
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Rain's replyOfficial
08 Feb 2021, 16:45Good afternoon Theo
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
Rain's reply08 Feb 2021, 16:45
Official
Good afternoon Theo
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa