Bad Internet Connection for Days leads to Anxiety

To whom it may concern ,I have been trying to avoid this complaint for as long as I could however at the present moment I have reached the top of the iceberg.A Service provider called Rain ,Signed up before lockdown for working from home purposes etc.However we downgraded to another package however can you believe it for the last 2months it only works Lekker 1st thing in the morning for the rest of the day it is just hanging.there are days that I can absolutely do know work due to the terrible connection.I need some Assistance to correct this matter,it’s just Unacceptable .I need some to assist or sort out the matter please?A internet service should never be this frustrating we cannot get our work done yesterday our connection was down again for most of the day.Our phones cannot even pick up connection it buffers for hours .NO MAN and it’s not the amount of people on the internet in my area that’s causing the problem.The problem is with you guys.Amongst everything else that’s going on in the world at least we would a better internet experience man .Online meetings goes belly up,lessons cannot be attended.I can understand spurts of interruptions here and there but this ,Trying to watch a hour movie takes 4-5 hrs to watch.NO MAN!THIS SHOULD NOT BE THR CASE.I am constantly stressed out because I cannot complete my work task at all times.Please i plea I am asking someone to please assist me because this internet connection is driving me insane.I am in Cape Town ,Western Cape .The worst experiences by far.I need someone to help me sort this out because I need to finish my work.