MS
Monique S

1 reviews | Active since Aug 2016

26 May 2025, 19:41

Bad Internet AGAIN

Account ***8

Here we go again Rain. After a few months of semi decent internet, tonight we switch between servers in Pretoria, Cape Town and Durban. Latency and ping is through the roof. I get 2mb on a 25mb line.

This is so frustrating

0
Replies (3)
Rain
Rain's reply26 May 2025, 19:47
Official
Hey Monique S,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.
MS
Monique S's update26 May 2025, 20:11
Reviewer Update
Ping is at 47, jitter at 164. This is not normal. It does not reach 1.5mb. Back on the Durban server
MS
Monique S's update26 May 2025, 20:12
Reviewer Update
Switching between the Durban and Bloemfontein servers