DS
David S
1 reviews | Active since Nov 2019
12 Apr 2023, 08:14
Bad, horrible, **********, not recommended, save yourself the absolute hassle to deal with this company.
Absolutely ********** service, I requested a change of package from 5g to 4g, and despite the app not working, and the Absolutely rude customer care representative which I had to phone because of the app... two weeks have past without any action or even feedback. Me and my friends who were using this are thinking of canceling our subs indefinitely because service at vodacom might be better (and that is really saying something).
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
12 Apr 2023, 08:39Hi Dewald
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply12 Apr 2023, 08:39
Official
Hi Dewald
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
DS
David S's updateReviewer Update
13 Jun 2023, 10:30Update, after several call backs and so called escalations, and then after just canceling my account, they are still hounding me and wanting me to pay every month, even after I asked for cancelation 3 times. SAVE YOURSELF THIS HASSLE. DONT GET RAIN. THEY ARE THE WORST!
DS
David S's update13 Jun 2023, 10:30
Reviewer Update
Update, after several call backs and so called escalations, and then after just canceling my account, they are still hounding me and wanting me to pay every month, even after I asked for cancelation 3 times. SAVE YOURSELF THIS HASSLE. DONT GET RAIN. THEY ARE THE WORST!