BM
Brandon M
1 reviews | Active since Feb 2021
23 Feb 2021, 18:47
BAD EXPERIENCE WITH RAIN
To give this service provider a 1 star rating is too high of a rating, for almost 3weeks we have had an average download speed of 0.1mbs and the relevant proof has been sent to their customer services with absolutely no help.
They have confirmed that the towers from where i receice my signal is about 300m from my house.
Just communicate with your customers dont make FALSE promises.
I do not recomend this cmpany as an interner service provider, unless they do some drastic changes.
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Rain's replyOfficial
24 Feb 2021, 07:24Good morning Brandon.
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket for your network speed problem you only have a ticket for billing, please visit our website and open a ticket so that we can assist you?
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket for your network speed problem you only have a ticket for billing, please visit our website and open a ticket so that we can assist you?
Stay safe.
Regards
Mosa
Rain's reply24 Feb 2021, 07:24
Official
Good morning Brandon.
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket for your network speed problem you only have a ticket for billing, please visit our website and open a ticket so that we can assist you?
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket for your network speed problem you only have a ticket for billing, please visit our website and open a ticket so that we can assist you?
Stay safe.
Regards
Mosa