JD
Joseph D
1 reviews | Active since Aug 2024
11 Apr 2026, 14:10
Bad customers service
I would to really share the bad customers service i got from rain today, secondly thier wifi is not working and when you try to do a promise to pay it doesn't allow but they want want me to pay at the end of the month for somthing i havent used
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
11 Apr 2026, 15:14Hi Joseph,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your billing query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your billing query and will be in touch with you to assist further.
Thank you.
rain.
Rain's reply11 Apr 2026, 15:14
Official
Hi Joseph,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your billing query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your billing query and will be in touch with you to assist further.
Thank you.
rain.
JD
Joseph D's updateReviewer Update
11 Apr 2026, 16:32But it is not far to pay for somthing which is not working that is why im coming to a conclusion that please cancel your wifi, i really dont want anything to do with rain now
JD
Joseph D's update11 Apr 2026, 16:32
Reviewer Update
But it is not far to pay for somthing which is not working that is why im coming to a conclusion that please cancel your wifi, i really dont want anything to do with rain now