MS
Maxine S
1 reviews | Active since Dec 2013
15 Jun 2022, 18:23
Bad customer support and constant lagging.
I have been with rain for a few months. At 1st the line speed was great. As time progressed the line constantly lags. I have logged 4 support tickets for someone to help me. No one has even bothered to respond. I am being charged monthly in full for a service that only works half the time.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
15 Jun 2022, 18:31Hi Maxine
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
Rain's reply15 Jun 2022, 18:31
Official
Hi Maxine
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
MS
Maxine S's updateReviewer Update
15 Jun 2022, 18:58How long has the issue been ongoing. It's been weeks that I am having issues. Also why does it take me going via hello Peter to get a response when I have been submitting tickets.
MS
Maxine S's update15 Jun 2022, 18:58
Reviewer Update
How long has the issue been ongoing. It's been weeks that I am having issues. Also why does it take me going via hello Peter to get a response when I have been submitting tickets.