AM
Adelaide M

1 reviews | Active since Jul 2024

24 Aug 2024, 15:20

Bad customer support.

Rain Wi-Fi is great never gave me problema the only problem is the support that it gives to its customers.

I have requested so many call back not even one has been answered to. I honestly want to part ways with rain because you're customer support is terrible.

0
Replies (2)
Rain
Rain's reply24 Aug 2024, 16:05
Official
Hi Adelaide,

We are always looking to improve your experience.
Please let us know if there is any particular incident or issue you need assistance with so we may look into it.


Regards,
rain.
AM
Adelaide M's update24 Aug 2024, 16:09
Reviewer Update
I requested a call back many times because i want to cancel my contract.

I want to resolve issues regarding payment but i never recieved call backs. They called one and promised to call back again to sort payment out they never did.