Bad customer support

Item: Rain
Rating: 1
Author: Thandi T

I have a contract with Rain Network. They have been deducting twice on my account for the same contract. I have complain about this matter and send the proof of payment from my bank statement but I do not get any feedback. Every time I call they promise someone will contact me but no one does.

Helpful (0)

Replies (1)

Rain's replyOfficial

21 Oct 2024, 16:45

Hi Thandi,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into your billing, and we'll be in contact soon.

Regards,
rain.

Rain's reply21 Oct 2024, 16:45

Official

Hi Thandi,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into your billing, and we'll be in contact soon.

Regards,
rain.