RP
Rika P

1 reviews | Active since Feb 2018

30 Jun 2020, 14:09

BAD CUSTOMER SUPPORT

Can't get hold of them on the number provided due to Covid-19, but now they are not getting back to you on the online customer support. I've paid for my order, but the Rica process is not finalised. And the sms link is not working.

0
Replies (2)
Rain
Rain's reply30 Jun 2020, 15:20
Official
Hi Rika

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima
RP
Rika P's update02 Jul 2020, 12:29
Reviewer Update
Hi, thank you to Desmond Mathebula for his help and assistance in resolving my query. He really went out of his way. I'm happy with his customer care.