MS
Melita S
1 reviews | Active since Jul 2019
18 Aug 2020, 11:13
Bad customer services
I I am very disappointed with rain and the service I’m getting from them. My services have been disconnected and I’m still waiting for a call back from a team leader and supervisor. I’ve been a client of rain for a while now and I don’t understand why I’m getting such treatment. Very disappointed.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
18 Aug 2020, 11:24Hi Charmaine S
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply18 Aug 2020, 11:24
Official
Hi Charmaine S
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
MS
Melita S's updateReviewer Update
18 Aug 2020, 19:55When will this happen? I’ve been waiting all day? I need a manager or supervisor to call me because the last agent who called could not assist me. He said he would escalate to a team leader and 4 days later I’m still waiting.
MS
Melita S's update18 Aug 2020, 19:55
Reviewer Update
When will this happen? I’ve been waiting all day? I need a manager or supervisor to call me because the last agent who called could not assist me. He said he would escalate to a team leader and 4 days later I’m still waiting.