Bad customer service. Refuses to refund me and they're still charging me

Item: Rain
Rating: 1
Author: Nomathamsanqa M

I've asked for a cancelation with no ****ing response, like why are you charging me for something I'm not using. I hate bad customer service, it leaves a bad taste in my mouth. **** you guys really. **** ethics for such a big company.

Helpful (0)

Replies (2)

Nomathamsanqa M's updateReviewer Update

25 Nov 2021, 16:10

It's passed 10 days! You give out information and policies and don't stick to them. Where's the legitimacy????

Nomathamsanqa M's update25 Nov 2021, 16:10

Reviewer Update

It's passed 10 days! You give out information and policies and don't stick to them. Where's the legitimacy????

Nomathamsanqa M's updateReviewer Update

25 Nov 2021, 17:35

First you say it was processed, and now it's not?

Which one is it??
So I must wait another 10 days???

This is your mistake. I will not be inconvienced for YOUR INCOMPENTECE.

I WAS TOLD 10 DAYS. IT'S THE 11TH DAY.

Someone isn't doing their job!!!!!

Nomathamsanqa M's update25 Nov 2021, 17:35

Reviewer Update

First you say it was processed, and now it's not?

Which one is it??
So I must wait another 10 days???

This is your mistake. I will not be inconvienced for YOUR INCOMPENTECE.

I WAS TOLD 10 DAYS. IT'S THE 11TH DAY.

Someone isn't doing their job!!!!!