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Precious M

1 reviews | Active since Feb 2017

04 Jul 2024, 20:26

Bad Customer Service- Rain Network/HomeFibre

It is so hard to get a hold of Rain network provider.. I need help with my router and its ages I'm trying to get them to pick up my call or for them to call me back.. My Rain account doesn't accept my logins, cant even get technical support. I don't know why they have "Request A call me" option if they don't honour up to their customer service. Its been over 3/4 trying to get but no help or attempt has been made!!!!!!!!

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Replies (1)
Rain
Rain's reply04 Jul 2024, 20:36
Official
Hi Precious M,

Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.

Regards,
rain.