LS
Leslie-Ann Steenberg

1 reviews | Active since Jun 2019

31 Jul 2023, 12:22

Bad customer service

On 25 July 2023, I received a call from Rain explaining that the matter has been escalated to the billing department for the adjustment to be made on my account and that they will provide me with feedback. Today, 31 July 2023, I have not received any feedback if the adjustment has been made or not.

0
Replies (1)
Rain
Rain's reply31 Jul 2023, 12:34
Official
Hi Leslie-Ann

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain.