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Munaka M

1 reviews | Active since Jul 2020

18 Jul 2020, 10:30

Bad customer service

I have been using my rain sim card for the past two weeks and the internet connection is very bad. I have sent alot of emails in their support page but the problem is still not solved was told an agent will call within 24hours but it has been a whole week.

0
Replies (1)
Rain
Rain's reply18 Jul 2020, 10:38
Official
Hi Munaka

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards