Bad customer service experience
I am an unhappy customer of Rain. I didn't use their services for two months. When i logged in i saw that they said i was owing about a 1000 which i paid instantly. Unfortunately i got a message saying i owe 600 and need to pay 316 to get re connected again. I have tried to sent countless emails and tried to phone them to no avail. Where can i report them?
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Replies (2)0
Replies (2)
Rain's replyOfficial
08 Apr 2024, 13:42Hi,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in contact to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in contact to further assist.
Regards,
rain.
Rain's reply08 Apr 2024, 13:42
Official
Hi,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in contact to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in contact to further assist.
Regards,
rain.
's updateReviewer Update
08 Apr 2024, 13:45Please do its been a week.
's update08 Apr 2024, 13:45
Reviewer Update
Please do its been a week.