SN
Sebenzile N

1 reviews | Active since Dec 2024

05 Mar 2025, 01:38

Bad customer service ever 😩

I called in a month ago to cancel the rain subscription still no feedback from your so called "Agents". I'm really not sure what kind of customer services is rain proving to us if we have to struggle so much with cancellation

Can I get this rain subscription cancelled please and come collect your router

0
Replies (2)
Rain
Rain's reply05 Mar 2025, 08:56
Official
Hi Sebenzile N,

Thank you for bringing your cancellation complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the issue, and we'll assist soon.

Regards,
rain.
SN
Sebenzile N's update06 Mar 2025, 09:37
Reviewer Update
Good day rain,

Thank you so much for your feedback and assistance. 😊