JT
Janine T

1 reviews | Active since Nov 2020

17 Nov 2020, 10:35

Bad Customer Service

Bad customer service. I have been told that I will be refunded 3 weeks ago. As of today, no money has been paid back to me. All of a sudden no one is replying to my emails.

Poor customer service. Not to be trusted. Misleading.

0
Replies (3)
Rain
Rain's reply17 Nov 2020, 12:20
Official
Hi Janine

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you?

Stay safe.

Regards
Yeoline
JT
Janine T's update18 Nov 2020, 07:48
Reviewer Update
Hi Yeoline,

Thanks for replying.

it is ***
JT
Janine T's update18 Nov 2020, 10:24
Reviewer Update
Are you able to see my email address Yeoline?