Bad customer service

Item: Rain
Rating: 1
Author: Prince S

I ordered a 4G SIM card last week on Tuesday. Despite having paid I haven’t received it, called several times since last week only to be told they will call me back. I really wonder if anyone cares about customer service in that organization.

Helpful (0)

Replies (2)

Rain's replyOfficial

13 Oct 2022, 13:03

Hi Prince

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you,
rain

Rain's reply13 Oct 2022, 13:03

Official

Hi Prince

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you,
rain

Prince S's updateReviewer Update

13 Oct 2022, 13:45

But it was escalated on Monday already??

Prince S's update13 Oct 2022, 13:45

Reviewer Update

But it was escalated on Monday already??