1 reviews | Active since Nov 2017
Bad customer service
On the 14th January we placed an order for the 5g Home wifi with free router. We created the account on my sons name as he is at home to accept the parcel but we only put in his initials and surname with ID number and address. When the courier called, they said that they cannot deliver because its only the initials and not full name. We called Rain to change and they did make the change, but they never informed the courier service as yet (CCD). We are still awaiting for this to happen. I also dont see how they cannot deliver as the ID number and there is a photo of the person on the ID. But Rain should have informed them as we have made payment and there is no option to cancel either. We need Rain to contact us urgently on ***.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
it seems like we are having an issue with the rain wifi. Please check our account urgently and let me know what is going on. We dont seem to have network for hours and we have made payment and still getting a message that no payment was done. was reply urgenly or check our account urgently. This is not what we expected from Rain.
it seems like we are having an issue with the rain wifi. Please check our account urgently and let me know what is going on. We dont seem to have network for hours and we have made payment and still getting a message that no payment was done. was reply urgenly or check our account urgently. This is not what we expected from Rain.