Bad customer service

Item: Rain
Rating: 1
Author: Erica S

The service is pathetic. I have been trying to get hold of the people at rain, literally all day!! This includes over 10 emails, because for some reason, you can't call them or anything, urgent or not, you have to wait till they feel like responding to your emails..

Helpful (0)

Replies (1)

Rain's replyOfficial

21 Mar 2024, 16:36

Hi Erica Sigl,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply21 Mar 2024, 16:36

Official

Hi Erica Sigl,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.