LS
Leandri S
1 reviews | Active since Feb 2024
18 May 2025, 00:58
Bad Customer Service
I recently moved and despite having 5G within the area I am not able to get Wi-Fi or internet access. Numerous calls later matter escalated to the service engineers and still no internet. No communication or calls from South Africa Rain...
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
18 May 2025, 07:08Hi Leandri,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.
Thank you.
rain.
Rain's reply18 May 2025, 07:08
Official
Hi Leandri,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.
Thank you.
rain.
LS
Leandri S's updateReviewer Update
18 May 2025, 07:18Noted however this has been your response since Friday. For the last 3 days Rain has been claiming to look into this yet no resolution and no communication. I look forward to see if you will keep to this reply.
LS
Leandri S's update18 May 2025, 07:18
Reviewer Update
Noted however this has been your response since Friday. For the last 3 days Rain has been claiming to look into this yet no resolution and no communication. I look forward to see if you will keep to this reply.