TM
Thembi M
1 reviews | Active since Dec 2020
27 Dec 2020, 09:02
Bad customer service
I placed a 5g order and paid for it on the 14th of December and was told I would receive my order in 5 days. Today is the 27th and still nothing. I have sent several emails to their support and have only received generic responses that an agent will be in contact with me and still nothing. THIS IS TERRIBLE SERVICE AND I REGRET ORDERING. I WANT TO CANCEL THIS ORDER
Helpful (0)
Replies (1)0
Replies (1)
Rain's replyOfficial
27 Dec 2020, 09:58Good morning Thembi
I hope you are well, kindly accept my humble apologies for the service that you have received thus far. I have escalated your issue to the logistics.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far. I have escalated your issue to the logistics.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
Rain's reply27 Dec 2020, 09:58
Official
Good morning Thembi
I hope you are well, kindly accept my humble apologies for the service that you have received thus far. I have escalated your issue to the logistics.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far. I have escalated your issue to the logistics.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa