NS
Njabulo S
1 reviews | Active since May 2021
17 Jun 2022, 12:02
Bad customer service
l am so disappointed with the service from rain. l am paying for 5G but l have been having connectivity issues for 3 days. l logged a ticket with them and they never bothered to call nor fix the problem. This happened in May and now in June.
Their customer service is very bad.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
17 Jun 2022, 12:17Hi Njabulo
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Rain's reply17 Jun 2022, 12:17
Official
Hi Njabulo
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
NS
Njabulo S's updateReviewer Update
17 Jun 2022, 14:18Rain why are you making false promises by saying you are urgently attending to the issue while you not. I still do not have network. Do you really value your customers? Your customer service is ****.l urge anyone who is thinking of signing up with Rain not to do that as you are ***********
NS
Njabulo S's update17 Jun 2022, 14:18
Reviewer Update
Rain why are you making false promises by saying you are urgently attending to the issue while you not. I still do not have network. Do you really value your customers? Your customer service is ****.l urge anyone who is thinking of signing up with Rain not to do that as you are ***********