Bad customer service

Item: Rain
Rating: 1
Author: thabiso N

Im new to rain and i didn't think they would do things like this. I requested for them to fix the error that happened. I have been waiting for them to contect me "Hi Thabiso, thanks for getting in touch.

A rain agent will respond to your query within 24-48 hours. Your reference number is ***.

Thanks for your patience," this was on the first

Helpful (0)

Replies (1)

Rain's replyOfficial

06 Jul 2020, 08:01

Hi Thabiso

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Fattima

Rain's reply06 Jul 2020, 08:01

Official