Bad Customer Service

Item: Rain
Rating: 1
Author: Simamkele G

You just getting worse every single day. Why do I have to struggle to get hold of you guys every time I call but you're quick in debiting accounts, this is really sickening I spent 8 minutes waiting on the line and no one got back to me!!!

Helpful (0)

Replies (4)

Rain's replyOfficial

11 May 2024, 11:30

Hi Simamkele Guga,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply11 May 2024, 11:30

Official

Hi Simamkele Guga,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Simamkele G's updateReviewer Update

11 May 2024, 11:32

When cause I have been trying to reach out since early today, is that hard to just return a lousy call!? You're really pathetic

Simamkele G's update11 May 2024, 11:32

Reviewer Update

When cause I have been trying to reach out since early today, is that hard to just return a lousy call!? You're really pathetic

Simamkele G's updateReviewer Update

11 May 2024, 18:10

Hi there,

Thank you for getting back to me everything is resolved and would like to thank Obert for giving me clarity on my queries, and would like to deal with him next time

Simamkele G's update11 May 2024, 18:10

Reviewer Update

Hi there,

Thank you for getting back to me everything is resolved and would like to thank Obert for giving me clarity on my queries, and would like to deal with him next time

Rain's replyOfficial

11 May 2024, 18:23

Hi Simamkele Guga,

Thank you for your acknowledgement, we're glad your query was resolved and to have provided a positive experience.

Regards,
rain.

Rain's reply11 May 2024, 18:23

Official

Hi Simamkele Guga,

Thank you for your acknowledgement, we're glad your query was resolved and to have provided a positive experience.

Regards,
rain.