SV
Susan V

1 reviews | Active since Jul 2020

13 Jul 2023, 12:55

BAD CUSTOMER SERVICE

Been without internet for 2 weeks now, have phoned in 5 times, was told a tower was down but they cannot tell me when the problem will be rectified , they keep promising to phone back with information but they never do.

0
Replies (2)
Rain
Rain's reply13 Jul 2023, 13:33
Official
Hi Susan 
 We're really sorry your rain experience hasn't been as good as you expected.  

We're going to get on this asap.  

Thank you.  rain 
SV
Susan V's update13 Jul 2023, 16:55
Reviewer Update
How do you have no ETR after 2 weeks, please cancel my subscription immediately and refund my money.