BAD CUSTOMER SERVICE
Good day- Rain is *****ing from people I signed up for Rain 5G which they requested me to pay in upfront for the router which I did, yesterday I returned the router because is getting expensive for me. I ask them to update my account to enable me to pay only for 4G which is R280 but till today my account is still on R1759.33. which has wrong calculation. Please update my account I need to make payment today.
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Rain's replyOfficial
04 Dec 2024, 12:58Hi Margaret,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your billing, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your billing, and we'll be in contact soon.
Regards,
rain.
Rain's reply04 Dec 2024, 12:58
Official
Hi Margaret,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your billing, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your billing, and we'll be in contact soon.
Regards,
rain.