DZ
David Z
1 reviews | Active since Sept 2018
31 Mar 2022, 10:55
Bad customer service.
4G coverage in area according to website. SIM card ordered and received in 48 hours. Unable to connect to network with 4G enabled phone. APN and user set correctly. Ticked raised, no response from customer service despite 24 hour promise. Second ticket raised with previous ticked number.
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
31 Mar 2022, 11:04Hi David,
We apologize for your recent experience.
We will be in contact with you shortly.
Thank you
We apologize for your recent experience.
We will be in contact with you shortly.
Thank you
Rain's reply31 Mar 2022, 11:04
Official
Hi David,
We apologize for your recent experience.
We will be in contact with you shortly.
Thank you
We apologize for your recent experience.
We will be in contact with you shortly.
Thank you
DZ
David Z's updateReviewer Update
01 Apr 2022, 11:02Thanks, I understand. Faulty sim batch? Could you let me know ASAP please? Preferably over email.
DZ
David Z's update01 Apr 2022, 11:02
Reviewer Update
Thanks, I understand. Faulty sim batch? Could you let me know ASAP please? Preferably over email.
DZ
David Z's updateReviewer Update
04 Apr 2022, 15:36I have received no reply or feedback from you.
DZ
David Z's update04 Apr 2022, 15:36
Reviewer Update
I have received no reply or feedback from you.
DZ
David Z's updateReviewer Update
20 Apr 2022, 06:48Bank details sent.
DZ
David Z's update20 Apr 2022, 06:48
Reviewer Update
Bank details sent.
DZ
David Z's updateReviewer Update
28 Apr 2022, 15:17It has been 9 business days. Will the balance reflect tomorrow?
DZ
David Z's update28 Apr 2022, 15:17
Reviewer Update
It has been 9 business days. Will the balance reflect tomorrow?