Bad customer care and reception

Item: Rain
Rating: 1
Author: Mabutho N

The reception is very bad at my residence. My complaints have fallen into deaf ears they no longer respond. At first they promised to fix by routing me to a better connection but nothing ever changed. I'm so frustrated.

Helpful (0)

Replies (1)

Rain's replyOfficial

25 Jul 2020, 08:40

Hi Mabutho

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima

Rain's reply25 Jul 2020, 08:40

Official