Bad connection

I have been experiencing connection issues since the previous week, I assumed that it was because of rain that was falling. A week later with clear blue skies, I’m experiencing connection issues. I called Rain to enquire of the matter and I was told that the Tower I’m connecting to is down. As much as that is valuable information, it is not helping to resolve my connection issues one bit. I’m paying for the whole month yet I’m not getting the whole month worth of connection. I have to buy data from other networks now so I can work. This are extra costs I did not budget for.