BAD CLIENT SERVICE!!!!!!!!!!

I SENT AN EMAIL TO THEIR SUPPORT EMAIL ON SUNDAY AND THEY SAID THEY WILL GET BACK TO US...IM STILL WAITING AND WHEN YOU CALL THE CALL CENTER IT JUST RINGS AND RINGS FOR A LONG TIME WITH NO HELP WE`VE BEEN TRYING TO CALL AND TILL TODAY I STILL HAVEN RECEIVED ANY HELP FROM THEM !!!!!!!!!! WORK ON YOUR CLIENT SERVICE