TM
Thabo M

1 reviews | Active since Feb 2019

10 Aug 2022, 09:45

Bad business

This company I canceled my subscription few weeks after I recieved their moderm. They didn't have coverage in the area I live but sold me the package knowing that there is network coverage. The modern never worked since I recieved it in April and after a week I canceled my subscription. Now they are always trying to debit my account every month even when I canceled in may. It was a month to month and I paid them for 2 months. They took their moderm but still trying to debit my account no matter what. I called more than 3 times in 3 months regarding this but they still debit no matter what, their service is very poor and always apologizing for trying to debit but after a week it goes again. This company is really a bad adverti*****t and their people just sign you up even thou know theres no coverage just to make sales.

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Replies (1)
Rain
Rain's reply10 Aug 2022, 09:52
Official
Hi Thabo.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you,
rain.