SM
Siphokuhle M

1 reviews | Active since Feb 2021

06 Mar 2025, 10:57

Bad Bad Service

Been using rain for years but from last year I have been getting poor service I give you guys zero star I have paying all months without skipping but they telling I’m owing when I call the call center they always tell me the billing team to call me but still it’s it’s been 4/5 haven’t got a call I’m the one busy calling only to be told the billing team will contact ..such an annoying service I even regret doing business with you in these time

If you keep up like this I promise to cancel my rain service with you ….tell your billing guys to contact me can’t keep on begging you guys to do your job.

0
Replies (1)
Rain
Rain's reply06 Mar 2025, 11:20
Official
Hey Siphokuhle M,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.