KC
Karin C

1 reviews | Active since Dec 2022

13 Dec 2022, 17:16

Bad bad client service

Apply for Rain. When receiving cancel in two days time. Parcel still sealed. Struggle a month for Rain to collect. But they bill me for something that is cancelled in time and sealed. Bad service!!!

0
Replies (3)
Rain
Rain's reply13 Dec 2022, 17:21
Official
Hi Karin.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain.
KC
Karin C's update13 Dec 2022, 18:46
Reviewer Update
We are closing the offices tomorrow. Phone me on +27 (82) *** to arrange collection.
KC
Karin C's update15 Dec 2022, 11:02
Reviewer Update
Good day
My partner order number ***, telephone number *** have ordered a month ago his Rain, still no call, no delivery of the router. We have phoned, send emails with no reply. This is very very bad service again. Will not refer Rain to anybody.