Bad bad bad services from rain

I have been a customer with rain for more than a year now. For a few months i did not use the service so they went ahead and cancelled my subscription. Before i even knew my subscription was cancelled they helped me to pay for my subscription then i had to get a new router and everything and collect it myself. I joined on the R1 deal so i was suppose to use for a month and only pay the next month. But i paid the R1 as well as the monthly fee so i paid a month in advance. Come this month they switch of my service and tell me i am a month behind. My mom also ordered rain. She waited for a week to be helped and for the service to be activated. My neighbor got his rain and only the rain one sim was activated and not the 4g lines. I am so tired of rain and even the employees do not know how to help you or get your problem sorted out. Now my service is suspended no one can assist me and they do not want to solve my problem or reinstate even though i am suppose to be a month in advance. I will not recommend rain to anyone anymore and i will be going to another service provider. I will be causing them to lose a lot of customers.