1 reviews | Active since May 2016

18 Nov 2021, 09:53

BAD, BAD, BAD SERVICE FROM RAIN!

Recently started having network issues with Rain, the connections speed is so slow and cuts off from 6 pm to 9 pm and no one is giving me a straight answer. All i get is an email that is not clear and there is no call from a technician to understand my problem. Secondly, I am being billed for a sim card that I have'nt used for the past year and suddenly I am billed without any notice and again no one is able to give me an answer and all the agents are just failing and contradicting themselves. THE SERVICE IS SO HORRIBLE AND NO ONE IS TAKING ACCOUNTABILITY. RAIN IS TAKING PEOPLE FOR A RIDE

0
Replies (2)
's update18 Nov 2021, 14:49
Reviewer Update
Good Day,

Yes, that is my address
's update18 Nov 2021, 15:41
Reviewer Update
I am not at home at the moment and I can only do that when I get home at 6 PM and can only hope this issue will be sorted. Patiently waiting for someone to explain to me about the billing issue I have raised!