RW
Randall W
1 reviews | Active since Mar 2022
07 Jan 2023, 09:24
Bad aftersales
Bad aftersales service. I just wonder why i should come on this platform to get assistance from Rain as I was emailed and have a reference number *** and was told I would get back to shortly and that was on the 3rd on January. I spent almost R50 airtime just to get to the assistance department and have not resolved my issue. And still waiting on a response to what my issue is. Can someone please reply and send help my way. Im really getting frustrated. I really cannot afford to use up a R50 airtime just to say Hello.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
07 Jan 2023, 09:31Hi Randall
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply07 Jan 2023, 09:31
Official
Hi Randall
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
RW
Randall W's updateReviewer Update
09 Jan 2023, 17:05Thank you for the quick response and sorting my issue as the call centre and the field technician JB was excellent. Keep it up guys.
RW
Randall W's update09 Jan 2023, 17:05
Reviewer Update
Thank you for the quick response and sorting my issue as the call centre and the field technician JB was excellent. Keep it up guys.
RW
Randall W's updateReviewer Update
09 Jan 2023, 17:06I would like to rate you 5 stars for this.
RW
Randall W's update09 Jan 2023, 17:06
Reviewer Update
I would like to rate you 5 stars for this.