Bad after service

Item: Rain
Rating: 1
Author: Shahien S

After i paid my prepaid amount to have my device delived they ignored me had to call the courier myself and find out they never sent the authorisation letter. So the 3 to 5 business days don't apply. Quick to take ur order n ur money but don't follow through disappointed with the service

Helpful (0)

Replies (3)

Rain's replyOfficial

11 Jan 2026, 12:16

Hi Shahien,

Thank you for bringing your query to our attention,

We will be in touch to further assist.

Regards,
rain.

Rain's reply11 Jan 2026, 12:16

Official

Hi Shahien,

Thank you for bringing your query to our attention,

We will be in touch to further assist.

Regards,
rain.

Shahien S's updateReviewer Update

11 Jan 2026, 12:33

Awaiting your response as discussed with your consultant. Thanks

Shahien S's update11 Jan 2026, 12:33

Reviewer Update

Awaiting your response as discussed with your consultant. Thanks

Shahien S's updateReviewer Update

12 Jan 2026, 13:17

I have been waiting since 8am this morning for an update the courier company indicates they did not receive the device to date. I have been promised that this will be speedily handled today. Nothing. If i did not cancel my other service and pay the pro rata would have cancelled u long ago this is so nonsense. Please people be wary before proceeding aftercare service is beyond bad

Shahien S's update12 Jan 2026, 13:17

Reviewer Update