JN
JR N
1 reviews | Active since Jun 2014
02 Aug 2022, 15:34
BAD AFTER SALES...DEEP hole
Bad after sales support, you cant reach anyone on the email support . Accumulating charges without usage on a month to month agreement that cannot be served notice because there is simply nobody to help
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
02 Aug 2022, 15:45Hi Janice.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Rain's reply02 Aug 2022, 15:45
Official
Hi Janice.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
JN
JR N's updateReviewer Update
04 Aug 2022, 17:10Then how do you explain the R950 that you say I am owing, I used July and should be R475...explain that.
You are not even going into my account to give your break down, what is the R950 bill for? I gave a ticket number when I logged this
You clearly have no interest in sorting this...If I were you , and taking interest ...you would have called
I need a breakdown of your charge, as far as concerned you not resolving this if you do not give a break down...already in June your internal staff logged a call on my behalf....please resolve you are now frustrating me!
You are not even going into my account to give your break down, what is the R950 bill for? I gave a ticket number when I logged this
You clearly have no interest in sorting this...If I were you , and taking interest ...you would have called
I need a breakdown of your charge, as far as concerned you not resolving this if you do not give a break down...already in June your internal staff logged a call on my behalf....please resolve you are now frustrating me!
JN
JR N's update04 Aug 2022, 17:10
Reviewer Update
Then how do you explain the R950 that you say I am owing, I used July and should be R475...explain that.
You are not even going into my account to give your break down, what is the R950 bill for? I gave a ticket number when I logged this
You clearly have no interest in sorting this...If I were you , and taking interest ...you would have called
I need a breakdown of your charge, as far as concerned you not resolving this if you do not give a break down...already in June your internal staff logged a call on my behalf....please resolve you are now frustrating me!
You are not even going into my account to give your break down, what is the R950 bill for? I gave a ticket number when I logged this
You clearly have no interest in sorting this...If I were you , and taking interest ...you would have called
I need a breakdown of your charge, as far as concerned you not resolving this if you do not give a break down...already in June your internal staff logged a call on my behalf....please resolve you are now frustrating me!
JN
JR N's updateReviewer Update
04 Aug 2022, 17:12PLEASE REPLY AND TELL ME EXACT WHAT IS THE 950 FOR...TELL ME ABOUT R475 I will know what you talking about since is for July for ACTIVE SERVICE.
CANCEL THIS AND DEBITS IN MY ACCOUNT BECAUSE CLEARLY YOU ARE NOT SORTING THIS !!!!!!!!!!!!!!!!!!!
CANCEL THIS AND DEBITS IN MY ACCOUNT BECAUSE CLEARLY YOU ARE NOT SORTING THIS !!!!!!!!!!!!!!!!!!!
JN
JR N's update04 Aug 2022, 17:12
Reviewer Update
PLEASE REPLY AND TELL ME EXACT WHAT IS THE 950 FOR...TELL ME ABOUT R475 I will know what you talking about since is for July for ACTIVE SERVICE.
CANCEL THIS AND DEBITS IN MY ACCOUNT BECAUSE CLEARLY YOU ARE NOT SORTING THIS !!!!!!!!!!!!!!!!!!!
CANCEL THIS AND DEBITS IN MY ACCOUNT BECAUSE CLEARLY YOU ARE NOT SORTING THIS !!!!!!!!!!!!!!!!!!!
JN
JR N's updateReviewer Update
04 Aug 2022, 17:14*** CLOSED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
CLOSE THIS BEFORE YOU TELL ME IT WAS OPEN AND YOU CHANGING ME AUGUST...YOU ARE HAVE NO FAIR BUSINESS PRACTICES
CLOSE THIS BEFORE YOU TELL ME IT WAS OPEN AND YOU CHANGING ME AUGUST...YOU ARE HAVE NO FAIR BUSINESS PRACTICES
JN
JR N's update04 Aug 2022, 17:14
Reviewer Update
*** CLOSED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
CLOSE THIS BEFORE YOU TELL ME IT WAS OPEN AND YOU CHANGING ME AUGUST...YOU ARE HAVE NO FAIR BUSINESS PRACTICES
CLOSE THIS BEFORE YOU TELL ME IT WAS OPEN AND YOU CHANGING ME AUGUST...YOU ARE HAVE NO FAIR BUSINESS PRACTICES