MT
Marno T
1 reviews | Active since Apr 2021
18 Apr 2021, 12:34
Bad 4G
I am paying for 4G internet, which should give me speeds up until 10mbps, but I rarely get 1mbps whilst being 0.17 km away from a RAIN station. It is very disappointing to be honest. Please fix this.
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Replies (1)
Rain's replyOfficial
18 Apr 2021, 13:13Good morning, Marno.
Kindly accept my apology for the inconvenience caused.
I see that you do not have a ticket linked to the details provided in the review If you do have an open ticket please provide it to me.
If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.
Thank you
Kind Regards
rain
Kindly accept my apology for the inconvenience caused.
I see that you do not have a ticket linked to the details provided in the review If you do have an open ticket please provide it to me.
If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.
Thank you
Kind Regards
rain
Rain's reply18 Apr 2021, 13:13
Official
Good morning, Marno.
Kindly accept my apology for the inconvenience caused.
I see that you do not have a ticket linked to the details provided in the review If you do have an open ticket please provide it to me.
If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.
Thank you
Kind Regards
rain
Kindly accept my apology for the inconvenience caused.
I see that you do not have a ticket linked to the details provided in the review If you do have an open ticket please provide it to me.
If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.
Thank you
Kind Regards
rain