WW
Warren W

1 reviews | Active since Feb 2020

23 Nov 2022, 20:18

Back at square 0...

After my last complaint - things seemed to improve... However last week it seems the issues with the above mention service provider have reared their heads again...

Same as last time... Connectivity completely bombs out within the last half hour of loadshedding -

(Thankfully has nothing to do with my router, as I suspected)

Haven't bothered opening a ticket through the app, as the only workable results I get - are from posting my issues with this ISP ON A THIRD PARTY SITE, (YES, that's correct .. that's how pointless the rain app is.)

I wonder... If I post this if things will just change permanently or if, after another month, we will be back at square one again...

You do realise that fibre will cost me more or less the same money, be faster, and have no downtime right rain?!

Pull up your socks... Cause if January comes around and I'm still stuck with really ******* service... I will leave your service... And join my many happy friends with fibre who don't have to contend with an ISP that seemingly doesnt really GAF.

0
Replies (1)
Rain
Rain's reply24 Nov 2022, 07:01
Official
Hi Warren .

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.