pS
pretty S

1 reviews | Active since Feb 2019

29 Mar 2021, 19:39

Baaad network!

I just got myself a rain simcard and the network is very bad!!! I wana cancel it already! And I want my refund cause I never really used it!

I’ve been communicating with your guys on Facebook! But now they went all mute on me! I want my money back!!!

0
Replies (4)
Rain
Rain's reply30 Mar 2021, 07:16
Official
Good morning Pretty.
I trust you are well 

I would like to apologize for the service you have experienced so far. Please be advised that one of our agents will be in contact with you to assist you. 

Stay safe. 

Regards Mosa 
pS
pretty S's update05 Apr 2021, 07:21
Reviewer Update
Thank you for your response, your agents did get back to me and my sim card was disconnected on Tuesday last week, and I’ve been waiting for my refund since!!!! How long does it take for you guys to refund a person? A month?? I’ve been told that they’ve “escalated my enquiry to the relevant department and I will be informed on what’s happening” I mean its almost a week now waiting!!!
I work from home and I need that money to buy data!!!!
pS
pretty S's update07 Apr 2021, 13:17
Reviewer Update
You guys are annoying really!!!!
pS
pretty S's update07 Apr 2021, 13:17
Reviewer Update
I want my money back!!!!!!!!