TB
Tasneem B

1 reviews | Active since Dec 2013

20 Jul 2020, 14:00

AWFUL SERVICE!

You guys are super quick to deduct money from me, but take your own sweet time to answer queries! Dont use Covid 19 as an excuse for **** customer service! I would like to cancel a current order and i want to cancel my current service! Over a week and not a single response! And not to mention the ****py internet speeds i have been getting lately. Definitely not worth my buck anymore!

0
Replies (2)
Rain
Rain's reply20 Jul 2020, 14:18
Official
Hi Tasneem

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

TB
Tasneem B's update20 Jul 2020, 14:24
Reviewer Update
Hi Yeoline

This is extremely frustrating! I will await communication from Rain.